The Oxymoron of the Age |
I thought that I had conquered that particular enemy until one day I got a rude awakening. I was teaching theology for a diocese through the Catholic University tied to the diocese. I had been there as a lecturer for many years. One season, I gave a final grade of "A-" to a person who was bright but who also had some significant weakness in the area of study that concerned me at the time. It was like I had personally ignited Kilauea and Pinatubo and Fuji all in a 24 hour period. In four plus years of participating in the theological studies offered in the program, she had never been graded less than "A+." To stay on the track of keeping this a short paragraph, I was called before the director of the program, in the presence of the "offended" one. I gave my side of the story. I told the director that she was free to change the grade. I also made it clear that it would be an icy day in Hell when I would change the grade. In closing, I made clear what I thought of supposedly "intelligent" beings who thought that "A+" was a truly existing reality. Results? I was never invited to teach there again. "A+" still gets awarded. I'm happy because I do not have to walk through their brand of stercus taurorum any more, neither there nor anywhere else.
There is however a negative side to this kind of inflated evaluation of mediocre performance. We see it all the time. It is all around us. We go around granting mercy to those who are far from deserving of it. We fall into the trap of expecting to find the person who is performing at 110% and in the process we find ourselves accommodating the individual who performs at 80%. Look around you and you will see what I mean. Worse still, the performers themselves fall into the trap of thinking that they are indeed performing at a level that exceeds 100%. It's not realistic. The other day was asked to evaluate a customer service rep from a worldwide communications company. I was asked to remember that the graph was from 1 through 5 and that I was expected to grant "5's" across the board. I curtly said, you mark "3" in every box and at the bottom, make a note that the executives of the company should listen to the recording of this call. What I noted in the recording is not really important here. What is important here is that the mission to help people is more important than the satisfaction that we derive from it. If we put our personal gratification before our mission to the world, we are performing at a 3, and possibly less. There is no A+ nor is there a reality greater than 100%. Get used to it. If you do, you will have no reason, absolutely none, to cry at my funeral, because funerals are the ultimate proof that when you reach the end, that is the culmination of your 100%. Great or minor, it is never more nor less than 100%. We should not be teaching our followers anything different.
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